SSD: SPS/08
NUMBER OF LESSONS: 12
YEAR: II
ACADEMIC YEAR: 2024-2025
SEMESTER: second
CREDITS: 2
COURSE OBJECTIVES: The workshop aims to consolidate the knowledge of the English language by providing students with all the linguistic tools needed for positions as interpreters and/or cultural mediators in the migration sector.
CONTENTS:
Introduction to Intercultural Mediation:
Definition and fundamental principles of intercultural mediation;
Role of the intercultural mediator in contemporary society;
Conflict Management:
Types of conflicts and strategies for management;
Effective communication techniques (such as dialogue and negotiation) in conflict contexts;
Mediation Exercises:
Simulations of intercultural conflict situations;
Analysis and discussion of results;
Interpretative problems due to different cultural values;
Practice of Intercultural Mediation:
Presentation of intercultural mediation experiences in various contexts;
Analysis of case studies.
Methodology:
Lectures and seminars;
Mediation and conflict management exercises;
Case analysis and discussion of results;
Presentation of intercultural mediation experiences.
Materials:
Reference texts on intercultural mediation and conflict management
Case studies of intercultural conflict
Mediation tools such as dialogue, negotiation, and conflict resolution
Evaluation:
Active participation in lectures and seminars (30%)
Mediation and conflict management exercises (20%)
Case analysis and discussion of results (20%)
Presentation of intercultural mediation experiences (30%)
Requirements:
Knowledge of the English language at B2/C1 level (English)
Theoretical and technical knowledge of the linguistic mediation
The topics of the course are conveyed by means of face-to-face lectures and practice sessions. Active participation of students is expected, also through the presentation of individual and/or group work so as to acquire the methodologies and the ability to work independently and conduct analysis.
The methodology proposed by this course shall be interactive, with ideas for discussion, educational materials, practical workshops, acquisition of operational tools, and examination of expert materials.
EXAMINATION METHOD:
Oral
RECOMMENDED BIBLIOGRAPHY: provided by the professor
STUDENT RECEPTION:
